Senior Sales Manager - Polokwane - 12319

Senior Sales Manager - Polokwane
Salary:  R 1 000 000 - R 1 200 000 Per Annum
Job No:  12319

Core purpose of the role:

Drive the Business revenue growth through retention of existing clients and acquisition of new clients in the regions as per the defined Business objectives. Proved strategic facilitation and operational leadership for the regional team, and responsible for the integrity of Business in the region. Provide, promote and support superior quality service to satisfy the needs of regional customers.

Responsibilities: (In brief a full job description will be given to candidates that are short listed for interview)
Driving profitable growth for the business:

  • Increase solution selling by offering clients Value Added Services
  • Grow monthly recurring revenue through new acquisitions, cross-sell and upselling
  • Achieve current year SOV and Revenue Targets
  • Ensure we maximise on existing contract values
  • Maintain customer base by ensuring client issues have been resolved
  • Manage customer churn (churn reduction)
  • Increase ICT penetration with new and existing customers
  • Increase uptake of value-added products into customer base
  • Increase regional market share Lead virtual teams responsible for the delivery of customer success, customer satisfaction.
  • Assist the company in shaping the future value proposition by creating unprecedented value and opportunity for defined Mobile and ICT customers
  • Build deep relationships within key customer accounts. Sales planning, including developing and execution of business plans, as well as tracking of milestones.
  • Financial Management
  • Ensure delivery of exceptional client experience as per client services charter and SLAs/OLAs
  • Conduct regular surveys to monitor Client satisfaction
  • Critically evaluate and optimise Fulfilment, Assurance and Billing environment for the region.
  • Champion Billing issues resolution
  • Champion Customer Fulfilment and Assurance resolution
  • Create good inter-departmental relations
  • Motivating and developing all regional staff
  • Reporting
  • Project Management
  • Business Analysis
  • Management of Direct reports - 2 to 15

Education:

  • Minimum of 4 year tertiary qualification - 4 year tertiary qualification in Commerce (Financial /Marketing / Communication) or related and
  • MBA / Masters Advantageous

Experience:

  • Minimum 5 years’ experience with at least 3 years in relevant sector/ industry
  • Minimum 5 years Sales/Regional management experience within a sales led organization that includes Sales managers, Key account managers, Account managers and Systems engineers.
  • Sales experience with Mobile and ICT and specific examples of closing large, strategic deals.
  • Must have both the sales skills and technical knowledge to make presentations and lead customer discussions to advance the sales process.
  • Strategic technical knowledge, and can succeed as a leader and mentor in a demanding and rewarding sales environment.
  • Requires understanding of Mobile and ICT buying cycles.
  • Understanding a broad range of company technologies and offering is required
  • Strong skills in competitive sales and protecting the installed base as well as creating new opportunities is essential
  • Ability to understand customer needs and vision from a customer management perspective, match it against the full breadth of the company's value proposition, and position it in a powerful way in order to generate budgets and close deals.
  • Must have the ability to deliver business value to the account and build on customer relationships.
  • A solid sales track record (performance against target)