Job No: 13107 Sales & Export Operations Executive Location: Gauteng Salary: Highly market related, dependent upon education, knowledge, experience and skill set .
50% Contribution to Medical Aid ● Pension/Provident ● Incentive ● 13th Cheque My client has an excellent opportunity for a Sales & Export Operations Executive.
Excellent Export Knowledge (INCO) etc.
Must have solid sales management experience including commitment to customer service excellence.
Must have management experience and be able to train and lead a strong export team.
Must be a true “go-getter”, vivacious, robust and hungry for success.
Experience in the manufacturing or FMCG industry would be advantageous.
To manage, train, and develop the Export team in order to achieve efficiency, profitability, productivity, quality output, uniformity of performance in line with Company Policy and Procedure.
The incumbent will be required to manage several reg and will be required to travel locally between factories and internationally (Africa) as and when required.
To promote and enhance customer relationships locally within the group and internationally.
To establish and oversee the support structure for Export Countries in order to strengthen the department and create depth.
To partner with the Agents/Representatives in a supporting role and provide direction with regards to customer visits.
Create shipments and loads and inform the relevant Agents/Assistants and customers to improve customer experience
Understand and react to market dynamics, as well as being proactive with implementing key account plans
Understand the terms and conditions of exports, as well as INCO terms, policies, and procedures for the various expo markets.
Retrieve and provide available stock sheet reports to all our Factories and distribute to relevant Agents/Representative and customers.
Extract backorder reports and manage portfolio distribution so that stock is allocated to open orders in line with various products.
Manage and communicate production plans to customers as and when necessary.
Ensure that orders / tonnage are maximized to make up shipment.
Ensure that customer complaints are addressed and dealt with efficiently and effectively.
Ensure that new products are marketed to customers.
Assist with documents, samples, and marketing materials to be sent to customers.
Liaise with factory and customer if and when special production requirements are necessary.
Ensure that all relevant documents are processed for export.
Assist with following up on outstanding payments due by customers.
KEY STRENGTHS / ABILITIES
Able to work autonomously Must be energetic, active and a go-getter
Manage growth and change in a professional and entrepreneurial manner.
Adaptive and creative to meet targets.
Developing and leading teams and individuals toward common long-term objectives and short-term goals.
Hands on and results driven.
Focused on customer and business needs.
Tenacious on goal delivery.
High level of attention to detail.
Ability to notice opportunities.
Strong work ethic.
Minimum Qualification and Experience
Degree in Marketing or Sales (Minimum), or relevant field..
Practical experience in a similar position.
Good understanding of sales and marketing strategies.
Knowledge about budget management, international trade, and taxations.
SAP experience and knowledge essential.
Export experience, knowledge and skills.
Ability to compile monthly reports and presentations.